Returns & Exchanges

At Curly Heaven, we want your curls to thrive, so if you are not completely satisfied with your purchase, you can return your items within 30 days of delivery. Please ensure that all products remain unopened and in their original packaging to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal or email our support team with your order number to start the return process.

• 2.
  Package Your Curls

  Carefully place the unused items back in their original box with all protective seals intact to ensure safe transit.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.